We accept all major credit cards (Visa, MasterCard, American Express, Discover, Diners Club), and digital payments such as Apple Pay and Google Pay. Please note that we do not accept cash payments.

Street parking is available in the surrounding area. Please be mindful of parking meters and any posted restrictions.
Valet parking services are offered at several nearby locations, typically within a 1-2 block radius of our salon.
There are also public parking lots within walking distance. We recommend using parking apps or websites to find the most convenient and cost-effective option.

We kindly request at least 24 hours' notice for cancellations or rescheduling. For cancellations with less than 24 hours' notice, a 50% fee may apply. No-shows may be charged the full service amount and repeat no-shows may be required to prepay for future appointments.
For everyone's wellbeing, please reschedule if you're feeling unwell. We reserve the right to refuse service if necessary to protect the safety of staff and clients. We understand emergencies happen and evaluate each situation individually.

Gratuities are not included in our service prices. If you're satisfied with your service, tipping is appreciated. The typical range is 15-20% of the service price.

We recommend arriving 10-15 minutes before your scheduled appointment time. This allows for check-in and a brief consultation with your therapist.

If you're running late, please call us as soon as possible. We'll do our best to accommodate you, but your service time may be reduced to ensure we stay on schedule for other clients. The full service price will still apply.

No, a change of clothes is not necessary. We provide robes and towels for your comfort during the head spa treatment.

We recommend to avoid use of heavy styling products before your appointment for best results. If you have any scalp concerns or sensitivities, please let us know in advance so we can tailor your treatment accordingly.

Absolutely! While you can add a blow dry service to the Signature Head Spas, we also offer standalone Cleanse and Blow Dry services for those looking for a quick refresh without the full spa experience. This service includes shampoo, treatment, scalp serum application, and professional blow dry styling.

We welcome inspiration photos! Our stylists will consult with you about the look you desire and advise on how we can adapt it to suit your hair type, length, and natural texture. We'll always be honest about what's achievable for your specific hair characteristics.

Yes, we offer styling with hot tools as part of our Styling (Straight or Curl) service, which can be added to any of our treatments.

You can arrive with clean or dirty hair—we include a cleansing ritual with all our blow dry services. If you have a specific style in mind, bringing inspiration photos is helpful. If you have any sensitivities please let us know before we begin.

Yes, YOLU is an authentic Japanese brand bringing traditional Japanese
head spa techniques and nighttime beauty philosophy to the US. Our treatments honor Japanese wellness traditions while incorporating innovative approaches to scalp and hair health with products made in Japan. The name "YOLU" draws inspiration from "夜," the Japanese word for night.

A Japanese head spa is a specialized treatment that goes far beyond
typical salon services, focusing on deep scalp health and overall wellbeing. Originating in Japan, these treatments combine therapeutic massage techniques, targeted cleansing, and restorative product application to improve scalp condition, relieve tension, enhance circulation, and promote healthier hair growth. The experience addresses both physical benefits and mental relaxation.

Our head spa treatments deliver five key benefits: improved scalp
environment (addressing issues like dandruff, itchiness, and hair loss); tension relief in the head, neck and shoulders; a natural lifting effect for facial features; healthier, more voluminous hair growth; and profound relaxation that enhances sleep quality.

For optimal results, we recommend incorporating head spa treatments
into your routine every 1-2 weeks.

Yes, your hair will get wet during our head spa treatments as they
include our purifying healing head bath, cleansing, and treatment application. We complete all services with a professional blow dry to ensure you leave feeling refreshed and looking your best.